We provide discounts for schools and non-profit organizations because we believe they are a vital part of our lives now and in the future. We will also provide discounts for large-quantity orders because we appreciate them and because we know that sticker-shock is not fun. Pick-up and delivery service is free. For urgent situations, same-day deliveries can be made if we have the item(s) requested. We would be glad to keep your special cartridge on hand if that would be best for you; just let us know ahead of time and we’ll arrange for it.
We guarantee our remanufactured cartridges 100%, and offer free technical support for machines that are using our cartridges. As a small local business, our services are available directly from our shop in Arcata. When you purchase a remanufactured cartridge from us, you know the source, process, quality, and our personal guarantee.
We have very low margins on our products for several reasons: we are in this business primarily to encourage and support and support the practices of renewal, reuse, and recycling; to lower the amount of waste and non-biodegradable materials that goes to garbage landfills; to foster appreciation for and active stewardship of the environment; we live in this remote, rural area, and work to make things affordable and reliable for the people in our community and beyond; we remanufacture to a high standard of excellence so that we produce quality goods that do not cost the end-user an arm and a leg.